COVID POLICIES AND PROTOCOLS
Studio Go is implementing safety protocols in order to protect our dancers and our staff members during this time. They are as follows:
- Only Studio Go staff and participants should be inside classrooms. In outside classes, parents should stay to the side to help ensure our group numbers are low and maximize safety.
- Teachers will wear masks at all times.
- Masks are optional for the children, but encouraged where possible
- Check-in and check-out is contactless
- Temperatures will be checked at classes where the children have not been at school (and already been checked)
- Hand sanitizer will be provided for teachers and participants
- Materials will be disinfected between classes
- Classroom will be distanced by using our wooden dance floor/spots
- Teachers will remain 6 feet away from participants, unless absolutely necessary
- Anyone who has tested positive or is experiencing any symptoms should not come to class. We will be happy to provide a virtual class in place of physical class that week.
- If one of your family members receives a positive test result, please notify our office so that we can notify the teacher and fellow classmates.
By registering you agree to our policies and protocols we are implementing to reduce community spread and keep our dancers safe. Furthermore, you agree to not hold Studio Go liable in the unlikely event of transmission between dancers.
For locations that pay monthly, tuition is due on the first of each month. After 2 weeks (the 15th of each month), tuition is considered late and a $10 late fee is assessed.
There is a $20 fee for all returned checks.
We accept Visa, MasterCard, American Express, and Discover, as well as personal checks.
Recitals are held on-site in May of each year. There are no recital or costume fees for Studio Go dancers. Dancers borrow the costumes from Studio Go and return them after each performance. That being said, we understand the nostalgia of a child’s first dance recital and offer parents the opportunity to purchase their child’s costume (whenever possible, depending on availability). Costume requests/orders must be turned into our office by January 15th. Reminders will go out at the beginning of December.
This is under the assumption of a normal school year. In acts of God or other instances, like a pandemic, we may not be able to hold an in-person recital.
Children must meet the minimum age requirement for the program enrolling in. In addition, children must be potty-trained in order to participate in any of our programs (except for Bouncing Babies).
HOLIDAYS AND SCHOOL CLOSINGS
Studio Go follows the county closings (Cobb, Fulton, Dekalb, Atlanta Public Schools, etc) for the location in which your school is located for Thanksgiving, Winter, and Spring Break. For other holidays, we follow the calendar of the school. For inclement weather or emergency situations Studio Go will follow the county closings, or the school’s closing, if the school is closed when the county is open. In cases of closings we will schedule a makeup class whenever possible. If a makeup class isn’t possible, refunds will be given.
PRORATING OF TUITION/ABSENCES
Please note that we do not prorate for absences. If for any reason class is missed due to an emergency, we will schedule a makeup or issue a refund. Special cases may be granted if we are informed of absences in advance. Examples of this would be a family traveling abroad for weeks at a time, or a child who has a chronic illness. Sickness, doctor’s appointments, vacations, etc are not examples of a special case.
CANCELLATION/DROPPING OF CLASSES
Cancellation must be made to our office. Please do not notify your child’s location or teacher. Our office must be notified in order to prevent future billing.
Refunds are given for any unused tuition. For example, if your child were to drop mid-month, you would receive a partial refund. Registration fees are refundable for the first 30 days. Once classes have started, 50% of the registration fee is refundable. After 30 days registration fees are non-refundable.
By registering and agreeing to our Terms & Conditions, you acknowledge that your child’s photo may be used for marketing, as well as on our social media sites (Instagram, Facebook, etc) and give us permission to do so. If you do not agree to this, you must fill out the following form and return it to our office: OPT OUT PHOTO RELEASE FORM
StudioGo teachers may alter your child’s attire. Examples include:
- Taping of taps on tap shoes (We do this to help prevent little ones from slipping)
- Trimming of shoes laces (often ballet laces are very long. We will trim them and tuck them inside to prevent the student from missing out on class due to trying to fix her shoes)
- Labeling attire (a teacher may write your child’s name in her shoes, if you haven’t done so already)
- Studio Go is not responsible for any lost item. If it is valuable, please leave it at home and do not wear to dance class. Labeling all shoes and clothes is a great way to prevent lost items.
Please do not remove the tape. If you have questions or issues with any of the above, you must notify our office immediately.
Terms & Conditions
By registering your child via the Studio Go website you are agreeing to our Terms & Conditions. You agree to that you have read these terms and conditions and waive any right to claim against Studio Go Owners, staff, and teachers in the event of injury or loss of personal items. You agree that you understand your child’s photo may be used on the Studio Go’s parent portal, social media sites, and various other marketing materials. If you do not agree, you must fill out the following form and return to our office.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Studio Go collects and uses Users personal information for the following purposes:
To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To process transactions – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails – The email address Users provide for order processing will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
PO Box 8398 Atlanta, GA 31106